CUSTOMER GRIEVANCE REDRESSAL MECHANISM

Customer satisfaction is at the core of State Bank of India's business model. However, in case customer is not satisfied with our service, he/she may convey the grievance in writing at the branch, or through letter/email to the branch

Customer Grievance Redressal System- How and Where to Complain Guidelines: (English) (Arabic)

Code Of Best Practices: (English) (Arabic)

You may write to us at our email: customercare.rbbh@statebank.com or Click Here to make a complaint. Alternatively, you may contact us on telephone number: 17548033.