CUSTOMER GRIEVANCE REDRESSAL MECHANISM

Customer satisfaction is at the core of State Bank of India’s business model. However, in case a customer is not satisfied with our service, he/she may convey the grievance in writing at the branch, or through a letter/ email to the Branch.

Customer Redressal System-'How and Where to Complain Guidelines: (Engilsh) (Arabic)

Code of Best Practice: (English) (Arabic)

You may write to us at our e-mail: customercare.rbbh@statebank.com or Click here to make a complaint. Alternatively you may contact us on telephone number: 17131239.